Powering Patient-Centered Innovation with Advent Health & Hellocare AI Client

Powering Patient-Centered Innovation with Advent Health & Hellocare AI Client

Client: Advent Health – A leading non-profit health system with hospitals across the U.S.
Partner: Kavaliro – Project Services Division
Technology: Hellocare AI – Advanced hardware/software solution to streamline hospital workflows


The Mission

Advent Health set out to launch Hellocare AI across 55 hospitals nationwide to improve patient experiences, speed up workflows, and enhance care delivery.

They needed a partner who could:

  • Master the technology
  • Integrate it into existing hospital systems
  • Train local IT teams for long-term success

They chose Kavaliro.


Our Role

  1. Rapid Expertise – Our team learned Hellocare AI inside and out, from hardware setup to system programming.
    2. Seamless Integration – Ensured compatibility with Advent’s infrastructure without disrupting patient care.
    3. Training at Scale – Created detailed installation and programming guides tailored to Advent’s IT environment.
    4. Nationwide Rollout – Coordinated installs across multiple states, handling logistics and timelines.

Progress So Far

  • 55 sites planned | 7 sites completed
  • 100% on-time delivery for completed sites
  • Positive feedback from Advent’s IT teams on clarity of training and support

Early Wins

  • Zero patient care disruptions during installation
  • Standardized processes for future rollouts
  • Boosted efficiency in hospital workflows

Impact

This partnership is more than a tech deployment — it’s a nationwide healthcare upgrade.
Hellocare AI is helping Advent Health:

  • Reduce manual processes
  • Improve data accuracy and speed
  • Enhance patient and staff experiences
  • Lay the groundwork for future innovation

 

Looking Ahead

With 48 sites to go, Kavaliro is refining processes with each rollout, ensuring:

  • Faster installs
  • Lower costs
  • Consistent quality

Quote from Team Member on Project:

"Having Carlos and Charles here this week was truly invaluable. They were incredibly knowledgeable, and worked seamlessly as a team. Their insights not only helped us learn the process with greater efficiency and less trial and error, but it also completely changed my perspective on bringing in an outside vendor. What we initially thought we could handle internally turned into an opportunity to achieve exceptional results, thanks to their expertise. I deeply appreciate the quality of their work and everything they accomplished with us." - Brad Treglown, Director of IT - Advent Health